IT Analyst with English & French

Location: Krakow ( O3 Business Park & Zabierzow)

Role, responsibilities, and skill sets:

· Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users.

· Work closely with support staff to obtain technical knowledge and to permanently solve Difficult problems.

Technical Requirements:

· Windows Operating systems

· MS Office Suite: MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook

· Internet browsers (e.g. Explorer, Chrome, Firefox)

· Anti-virus and firewall software

· PC Hardware knowledge - Desktop, Laptop Peripheral devices (printers, scanners)

Eligibility Criteria

• Fluent in English & French (B2 & Above)
• We are looking for candidates with or without experience.
• Candidates willing to work in shifts 24/7.

Regards

Meenakshi Arora

<email address removed>